Protect essential infrastructure with EW SOFTWARE AND TAC from Extreme Networks. This 3-year service is built for organizations that need more than remote guidance: it includes 24x7 on-site maintenance support so issues can be addressed with physical service response when the environment demands it. For enterprise buyers, the difference is operational certainty. On-site coverage helps reduce delays when hardware or configuration issues require hands-on intervention, especially in facilities where network availability directly affects users, transactions, or production workflows. The 24x7 service model supports teams that run beyond standard business hours and need a defined path to vendor assistance at any time. The 3-year term also fits longer planning cycles, making it easier to align support with capital refresh schedules and multi-year operating budgets. For procurement teams comparing service options, this package stands out by combining maintenance coverage, continuous availability, and physical service delivery under a single contract. It is a practical choice for organizations that value response quality, not just response promises.