Maintain uptime where it matters most with three years of 24x7 on-site support for Extreme Networks environments. EW SOFTWARE AND TAC is designed for teams that need fast response, direct field assistance, and a maintenance path that keeps production systems moving. When a hardware or software issue threatens service continuity, on-site coverage helps shorten the distance between diagnosis and resolution. This service is a strong fit for organizations that cannot afford extended troubleshooting cycles or delayed parts handling. It adds a practical layer of protection around deployed infrastructure, helping preserve operational continuity and reduce the risk of avoidable outages. For procurement teams, the value is clear: predictable support coverage, fewer unplanned interruptions, and a service model aligned to business-critical operations. Compared with basic support options, this level of coverage is built for environments where response time and accountability matter. It supports the kind of infrastructure that carries production traffic, internal services, and customer-facing workloads. If your team needs a maintenance plan that matches the cost and importance of the equipment it protects, this service delivers that assurance.