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Create Free Business Account| Mpn | 97504-H32109 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR H32109 |
| Product Supported | Covered Extreme Networks hardware identified in contract |
| Support Hours | Next business day response (on-site delivery) |
| Covered Period | Varies by contract — contact Extreme Networks |
| Provided Support | Next Business Day Advanced Hardware Replacement |
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Under the NBD AHR entitlement, eligible replacement parts are dispatched for on-site replacement the next business day after failure validation, subject to logistics and contract rules.
Eligibility is defined in your contract. Not all SKUs are automatically covered — check your order documentation or contact your account representative for the covered device list.
On-site replacement is coordinated by Extreme Networks through their authorized dispatch channels; specific local service provider arrangements may vary by region.
Upgrade options and faster-response tiers may be available depending on your account and product. Speak with your Extreme Networks representative or reseller to review higher-tier offerings.

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