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Create Free Business Account| Mpn | 97504-H32074 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR H32074 |
| Product Supported | Covered Extreme Networks hardware identified in contract |
| Support Hours | Next business day response (on-site delivery) |
| Covered Period | Varies by contract — contact Extreme Networks |
| Provided Support | Next Business Day Advanced Hardware Replacement |
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NBD AHR indicates Next Business Day response with Advanced Hardware Replacement — failed, covered field-replaceable units are dispatched for on-site replacement the next business day after failure validation, subject to contract terms.
Coverage is limited to devices listed in your Extreme Networks contract or order. Contact your account team or reference the contract documentation to confirm eligible SKUs.
Open a support case through your Extreme Networks support portal or phone channel. Provide device details and case will be validated; eligible replacements are scheduled per NBD AHR logistics.
Contract duration and renewal options vary by agreement. Work with your Extreme Networks representative or reseller to modify term length or upgrade coverage.

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