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Create Free Business Account| Mpn | 97504-H32064 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR H32064 |
| Product Supported | Extreme Networks hardware (confirm eligibility) |
| Support Hours | Next-business-day dispatch (NBD) |
| Covered Period | See contract / contact Extreme Networks |
| Support Channel | Vendor RMA and support portal |
| Provided Support | Next-Business-Day Advanced Hardware Replacement |
| Service Location | Global (subject to availability) |
| Service Description | Vendor-managed advanced replacement logistics |
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Eligibility is determined by the service contract and supported device list from Extreme Networks. Confirm device eligibility and any SKU exclusions with Extreme Networks or your reseller before purchasing.
It includes vendor-managed RMA processing and dispatch of a replacement unit for qualifying hardware failures with next-business-day shipment where that service level is available geographically. Installation and on-site labor may require separate ordering.
Open a support case through Extreme Networks' support portal or contact the designated support phone number. Provide device serials and the case will be processed under the terms of MPN 97504-H32064.
Yes. EW RESPONSEPLS NBD AHR H32064 can be combined with broader support contracts, but final coverage, SLA stacking, and pricing should be confirmed with Extreme Networks or your reseller.

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