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Create Free Business Account| Mpn | 97504-H32059 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR H32059 |
| Product Supported | Eligible Extreme Networks networking hardware |
| Support Hours | See contract |
| Covered Period | See contract |
| Provided Support | Next Business Day Advanced Hardware Replacement (NBD AHR) |
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NBD AHR covers Next Business Day parts dispatch and Advanced Hardware Replacement procedures as defined by the vendor. Exact coverage, eligible hardware, and terms are specified in the Extreme Networks contract associated with MPN 97504-H32059.
Open a support case with Extreme Networks referencing MPN 97504-H32059 and the affected device serial number. Extreme Networks will validate coverage and begin parts dispatch per the NBD AHR process documented in the service agreement.
MPN 97504-H32059 specifies parts replacement logistics and vendor dispatch timelines. Onsite labor inclusion varies by contract; confirm whether technician dispatch is included or if your team or a third-party will perform the physical replacement.
Eligibility depends on device model and support entitlements. Confirm device eligibility and any model-specific exclusions with Extreme Networks or your A5 IT account manager before purchase.

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