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Create Free Business Account| Mpn | 97507-H32132 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS 4HR AHR H32132 |
| Product Supported | Eligible Extreme Networks hardware and licensed appliances as defined by contract |
| Support Hours | Variable (region dependent) |
| Covered Period | Variable (contact Extreme Networks or reseller) |
| Provided Support | Response Plus 4 hour on‑site response and Advanced Hardware Replacement |
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"4HR" indicates a targeted four‑hour response window for eligible incidents, subject to regional availability, business hours, and contract terms.
Coverage applies to eligible Extreme Networks hardware and licensed appliances as defined in your support contract; consult your purchase documentation or Extreme Networks to confirm device eligibility.
Open a case with Extreme Networks support referencing your MPN; if eligible, Extreme will initiate parts dispatch in accordance with your regional AHR process.
Yes. Support term and hours are configurable at purchase or renewal—contact Extreme Networks or your reseller to adjust coverage and request a formal quote.

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