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Create Free Business Account| Mpn | 97504‑VSP4900‑24S |
| Vendor | Extreme Networks |
| Category | software‑services / support‑warranties |
| Product Name | EW ResponsePLS NBD AHR VSP4900‑24S |
| Product Supported | VSP4900‑24S |
| Support Hours | Business hours |
| Covered Period | Contact vendor for covered period |
| Provided Support | Next‑Business‑Day Advanced Hardware Replacement |
| Service Location | Customer site (onshore) |
| Service Description | Advanced hardware replacement and onsite installation |
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Yes. EW ResponsePLS NBD AHR coordinates vendor delivery and onsite installation of replacement hardware for covered VSP4900‑24S units as defined by the purchase entitlement.
Confirm eligibility by providing the device serial number and purchase record to your Extreme Networks account team or reseller; entitlements are validated against order and support records.
Faster response tiers may be available under alternative service levels. Contact Extreme Networks or your reseller to discuss options for expedited onsite replacement.
Provide device serial number, symptom details, and relevant configuration context. Extreme Networks will perform remote validation before triggering the advanced hardware replacement workflow.

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