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Create Free Business Account| Mpn | 97504-SLX9740-40C-DC-F |
| Vendor | Extreme Networks |
| Category | Software / Services / Support & Warranties |
| Product Name | EW ResponsePLS NBD AHR SLX9740-40C-DC-F |
| Product Supported | SLX9740 series hardware (verify eligible modules) |
| Covered Period | Contact Sales for contract term |
| Provided Support | Next-Business-Day Advanced Hardware Replacement |
| Service Characteristic | On-site replacement and installation of eligible SLX9740 components |
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Eligibility varies by component and regional inventory. Commonly eligible items include line cards and field-replaceable modules; confirm specific eligible parts for your SLX9740 chassis with Extreme or A5 IT before purchase.
AHR focuses on provisioning and delivering replacement hardware to the site for installation, ensuring timely swap-out of failed modules. Exact service steps are defined in the contract—contact Extreme or A5 IT for the service workflow.
Yes — the service description specifies on-site technician installation of replacement modules. Verify the scope and any prerequisites for access or scheduling with Extreme or A5 IT.
Parts provisioning and local availability vary regionally. While the SKU targets next-business-day response, regional logistics and inventory can affect timing. Confirm regional terms with Extreme or your A5 IT representative.

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