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Create Free Business Account| Pricing Type | Per-device service SKU (refer to quote) |
| Product Supported | EW ResponsePLS NBD AHR SLX9150-48XT-DC-F |
| Support Hours | Not specified |
| Covered Period | Not specified |
| Support Channel | Vendor support portal and phone |
| Provided Support | Next-business-day advanced hardware replacement |
| Service Characteristic | AHR for SLX9150-48XT-DC-F family |
| Service Location | Customer site (per order and region) |
| Service Description | Vendor-dispatched advanced hardware replacement for SLX9150 devices |
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AHR is intended to cover vendor-managed replacement of failed hardware components and onsite dispatch on a next-business-day basis; confirm exact inclusions and exclusions in your purchase documentation.
Provide the device serial number to Extreme Networks support or your sales contact; they will verify entitlement against the purchased SKU 97504-SLX9150-48XT-DC-F.
The SKU is designed for vendor spare provisioning and onsite replacement, but shipping terms, regional availability, and part eligibility should be validated on the order.
This SKU represents vendor-provided AHR; integrating it with third-party maintenance is subject to contract terms and should be discussed with your vendor representative.

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