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Create Free Business Account| Product Supported | Extreme Networks hardware (coverage varies by device) |
| Covered Period | Covered period defined at purchase |
| Provided Support | Next Business Day advanced hardware replacement |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
It includes vendor-coordinated dispatch of replacement hardware to your site with on-site swap performed by qualified personnel or instructed to your team, subject to device eligibility and contract terms.
Confirm coverage by providing the device serial number to your Extreme Networks account team or reseller; eligibility and effective dates are validated at enrollment.
Response timing is measured from confirmed dispatch authorization during business hours; exact SLA start conditions are defined in your purchase contract.
Yes. This replacement service complements remote technical support and monitoring programs, but you should verify combined entitlements and escalation workflows with your account representative.

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