Extreme Networks EW ResponsePLS NBD AHR H35386

Minimize downtime for deployed Extreme Networks equipment by adding ResponsePLS NBD AHR coverage (MPN 97504-H35386). This service bundles a prioritized escalation path (ResponsePLS) with next-business-day advanced hardware replacement (NBD AHR), so qualified failures trigger replacement hardware dispatch instead of delayed parts-only ordering. Procurement teams choose this SKU to reduce mean time to repair, standardize recovery workflows, and transfer logistics to Extreme’s service operations. Activation and entitlement follow the purchase contract; coverage and activation timing conform to the terms on the order. Use this service where maintaining port density, throughput, and service-level continuity outweigh the cost of expedited replacement. Pair with a current support contract and on-site staging to maximize recovery speed and reduce truck rolls required for field diagnostics.