Extreme EW RESPONSEPLS NBD AHR H35385

Recover from hardware failures faster with a next‑business‑day Advanced Hardware Replacement (AHR) offering from Extreme Networks. AHR focuses on delivering replacement hardware to your site or designated location on a next‑business‑day target, reducing dependence on onsite troubleshooting when a hardware swap is the fastest path to service restoration. The service pairs prioritized case handling with logistics management to stage and ship replacement units, and it integrates with Extreme case management to track the RMA lifecycle. Organizations running distributed access, switching, or routing infrastructure choose AHR when rapid hardware replacement materially reduces business impact, when local skilled resources can perform swap‑and‑return workflows, or when onsite presence is unnecessary but same‑week depot RMA is insufficient. Terms, eligibility, and whether the replacement is shipped to site or depot vary by contract and geography—consult Extreme Networks or your A5 IT representative to confirm entitlements and return procedures.