
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Subscription/Contract |
| Product Supported | EW ResponsePLS NBD AHR H35376 |
| Support Hours | Business hours |
| Covered Period | Contact Sales |
| Provided Support | Next-business-day advanced hardware response |
| Service Location | Contact Sales |
| Service Description | Advanced hardware replacement coordination and vendor-managed logistics; term and scope confirmed at purchase |
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NBD AHR provides next-business-day advanced hardware response centered on vendor-managed replacement logistics for covered SKUs. Confirm eligible devices and execution details with A5 IT prior to purchase.
Coverage term and contract start date are confirmed at purchase. Contact A5 IT or Extreme Networks sales to specify the term that fits your deployment and to validate SKU eligibility.
This offering focuses on advanced hardware replacement and vendor logistics. Onsite engineer dispatch availability depends on SKU and region; consult A5 IT to determine whether onsite options are required and available.
This plan pairs advanced replacement coordination with vendor-managed logistics to shorten repair timelines, whereas parts-only maintenance typically requires the customer to manage RMA receipt and installation.

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