Extreme Networks EW RESPONSEPLS NBD AHR H35352

Minimize outage duration with Next-Business-Day Advanced Hardware Replacement (AHR) from Extreme Networks. When a covered hardware fault is validated, Extreme ships a replacement unit or component to your site for next-business-day delivery, enabling rapid swap-out and restoration of service. This option reduces dependency on on-site spares and shortens mean time to repair for distributed and critical deployments. AHR includes RMA processing, logistics tracking, and return guidance for failed units, removing administrative overhead from in-house teams. Choose AHR when you need a predictable parts replacement SLA that pairs with local technicians or remote guidance for field swaps. The service is optimized for environments that prioritize quick hardware recovery without incurring the higher cost or scheduling constraints of same-day courier replacements.