
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Product Supported | Extreme Networks hardware and entitled devices |
| Support Hours | Vendor-defined business hours with prioritized RMA processing |
| Covered Period | Contact vendor for available term options |
| Provided Support | Next-business-day advanced hardware replacement (AHR) |
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ResponsePlus NBD AHR provides next-business-day advanced hardware replacement for eligible Extreme Networks devices. The service covers vendor-managed provisioning and prioritized RMA processing for replacement units.
Eligibility depends on device model and entitlement status. Verify serial numbers and covered models with your Extreme Networks account team or authorized reseller.
Yes. AHR can commonly be combined with on-site response SKUs to provide both replacement hardware and field remediation. Confirm combined coverage and terms with Extreme Networks.
Replacement units are shipped via vendor-managed logistics with tracking and RMA documentation. Processing times and carriers depend on regional availability and entitlement verification.

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