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Create Free Business Account| Product Supported | Extreme Networks hardware (entitlement required) |
| Support Hours | Support hours and regional cutoffs vary by geography |
| Covered Period | Term and coverage depend on customer entitlement and purchase |
| Provided Support | Next Business Day Advanced Hardware Replacement |
| Service Location | On-site replacement where regional services are available |
| Service Description | Advanced hardware replacement logistics and parts dispatch |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
Purchase through your Extreme Networks account representative or an authorized reseller. Provide device serial numbers to validate entitlement and confirm regional service terms prior to activation.
The SKU covers advanced hardware replacement logistics and parts dispatch; on-site installation or engineering labor is region-dependent and should be requested at time of purchase if needed.
Contact Extreme support or your reseller with the case number and serial-number entitlement; they will escalate fulfillment and provide status updates until the replacement is delivered.
Yes — vendor-managed AHR reduces the need for local spares by providing predictable replacement delivery, subject to regional availability and entitlement validation.
Extreme Networks · 97004-5420M-24W-24S-4YE
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Extreme Networks · AH-HM-S-VG-SL-1Y
Extreme Networks · AGSP_0_YR01
Extreme Networks · AGHS_0_YR03
