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Create Free Business Account| Mpn | 97504-H34394 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR H34394 |
| Product Supported | Extreme Networks hardware platforms |
| Support Hours | Business hours (varies by contract) |
| Covered Period | Contract term (contact sales) |
| Provided Support | Next-Business-Day Advanced Hardware Replacement |
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NBD AHR stands for Next-Business-Day Advanced Hardware Replacement. When a covered device fails, Extreme ships a replacement unit to the designated location for delivery on the next business day, subject to contract terms and regional availability.
Eligibility is determined by the device model and lifecycle status. Provide your serial numbers to Extreme Networks or your reseller; they will map eligible SKUs to the service and confirm coverage.
Yes. The service can be provisioned for multi-site estates, but shipping SLAs and availability vary by region—confirm global terms with Extreme Networks sales.
Extreme Networks manages the logistics and staging of replacements. The service reduces the need for maintaining your own spares, though you should align contract terms to your critical-device roster and restore procedures.

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