
Exclusive pricing and Net-30 terms. Sign in or create a free account.
Create Free Business Account| Pricing Type | Quote-based |
| Product Supported | Extreme Networks hardware and licensed appliances |
| Support Hours | Business hours (contact sales to confirm) |
| Covered Period | Contact sales for term |
| Provided Support | Next Business Day Advanced Hardware Replacement |
| Service Location | Onsite (per account region) |
| Service Description | Vendor-provided parts replacement and logistics coordination |
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NBD AHR denotes Next Business Day Advanced Hardware Replacement. The vendor provisions parts and arranges onsite replacement to minimize downtime. Contact sales for regional availability and exact service hours.
This ResponsePLS SKU applies to Extreme Networks hardware and licensed appliances. Confirm exact model eligibility and serial-number coverage with your sales representative at time of purchase.
Order using MPN 97504-H34389 and engage your Extreme Networks reseller or account manager. Coverage term and pricing are configured per account — A5 IT can assist with quoting and alignment to your SLAs.
Yes. By shifting parts logistics and onsite replacement to the vendor, ResponsePLS NBD AHR reduces repair lead time versus depot RMA or internal spare management, translating to lower MTTR for covered hardware.

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