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Create Free Business Account| Product Supported | Eligible Extreme Networks hardware |
| Provided Support | Advanced Hardware Replacement |
| Service Type | Next Business Day Advanced Hardware Replacement |
| Remote Onsite | On‑site replacement (Next Business Day) |
| Service Duration | Term varies — contact Extreme Networks |
| Service Location | Customer site (regional coverage subject to availability) |
| Service Description | Next‑business‑day on‑site replacement for eligible hardware |
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NBD AHR stands for Next Business Day Advanced Hardware Replacement: when eligible hardware fails, Extreme Networks dispatches a replacement for on‑site installation with next business day priority (regional availability applies).
This service covers eligible Extreme Networks hardware. Coverage depends on the device model and the customer's contractual terms; contact Extreme Networks or your reseller with device serial numbers to confirm eligibility.
Open a support case with Extreme Networks referencing the MPN and device serial number. The vendor will validate eligibility, schedule technician dispatch, and manage replacement logistics according to the ResponsePlus process.
Yes. Replacements are installed using authorized Extreme Networks parts to preserve warranty alignment and configuration compatibility.
Extreme Networks · PREM-ONSITECONSULT-10
Extreme Networks · PREM-ONSITECONSULT-1
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Extreme Networks · 97004-5320-24T-24S-4XE-XT
Save 25%Extreme Networks · 95504-5320-24T-24S-4XE-XT
