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Create Free Business Account| Mpn | 97504-H30267 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR-H30267 |
| Product Supported | Eligible Extreme Networks networking hardware |
| Support Hours | See contract |
| Covered Period | See contract |
| Provided Support | Next Business Day Advanced Hardware Replacement (NBD AHR) |
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This SKU specifies Next Business Day Advanced Hardware Replacement; same-day onsite service is not guaranteed by the NBD AHR designation. Review the specific contract terms or contact Extreme Networks to confirm whether onsite technician dispatch is included or must be purchased separately.
Device eligibility is defined in the Extreme Networks service documentation for MPN 97504-H30267. Provide device model and serial numbers to Extreme Networks or your A5 IT representative to validate coverage prior to purchase.
Installation responsibilities depend on your contract. NBD AHR focuses on parts provisioning and vendor logistics; your internal IT staff or an onsite partner typically performs the physical replacement unless onsite labor is separately contracted.
Yes. NBD AHR SKUs are commonly paired with broader support agreements for faster case handling or extended hours. Contact Extreme Networks or A5 IT to design a combined support package that meets your operational requirements.

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