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Create Free Business Account| Shipping Weight | 0.00 lb |
| Product Supported | AH-SR-2324P |
| Support Provided | Next-business-day advanced hardware replacement |
| Bundle Support Type | Response Plus |
| Service Characteristic | Next Business Day Advanced Hardware Replacement (NBD AHR) |
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97504-AH-SR-2324P is the model designation for the associated Response Plus service, while 97504-AH-SR-2324P-EU is its EU ordering code. Both identify the same product and service characteristic: next-business-day advanced hardware replacement for the corresponding supported platform.
NBD AHR means next-business-day advanced hardware replacement. It identifies the hardware-replacement characteristic attached to this Response Plus entitlement, providing a defined replacement path for covered equipment when a hardware issue requires replacement handling.
This entitlement includes the Response Plus service tier and next-business-day advanced hardware replacement for the associated AH-SR-2324P platform. It is a hardware-support service, not a physical network device, additional port capacity, or a software feature license.
Check the hardware designation on the installed product and verify that it is AH-SR-2324P before associating this entitlement. The service code is specifically tied to that platform designation and carries the Response Plus NBD advanced hardware replacement characteristic.

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