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Create Free Business Account| Bundle Support | Vendor-managed RMA and return logistics |
| Covered Period | Varies by contract |
| Provided Support | Hardware replacement and logistics |
| Service Type | Advanced Hardware Replacement (AHR) |
| Remote Onsite | On-site (Next Business Day dispatch) |
| Duration Hours | null hours |
| Service Duration | Varies — contact Extreme Networks for term |
| Service Location | Regionally available — confirm coverage with Extreme Networks |
| Product Supported | Extreme Networks 5720-48MW series |
| Service Description | Next-business-day on-site replacement and logistics coordination for devices identified by SKU 5720-48MW |
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NBD AHR covers next-business-day on-site replacement and vendor-managed logistics for failed hardware identified by SKU 5720-48MW. Confirm exact terms and regional availability with Extreme Networks.
Open a case with Extreme Networks Support, provide the device serial number and proof of entitlement, and the support team will validate coverage and initiate the next-business-day dispatch.
Yes. The service includes vendor-managed return logistics for failed units; specifics on return windows and handling are defined in your service agreement.
Service transferability depends on contract terms and regional policies. Contact your Extreme Networks account representative to discuss reassignment or amendment.
Extreme Networks · PREM-ONSITECONSULT-10
Extreme Networks · PREM-ONSITECONSULT-1
Extreme Networks · PREM-REMOTECONSULT-1
Extreme Networks · 97004-5320-24T-24S-4XE-XT
Save 25%Extreme Networks · 95504-5320-24T-24S-4XE-XT
