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Create Free Business Account| Mpn | 97504-31017 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR 31017 |
| Product Supported | Registered Extreme Networks hardware |
| Covered Period | Contact Extreme Networks for covered period |
| Provided Support | Next Business Day Advanced Hardware Replacement |
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NBD AHR provides Next Business Day Advanced Hardware Replacement: when a covered device fails, Extreme Networks dispatches a replacement unit for next-business-day delivery where available. Activation and geographic availability depend on registered entitlement and the specific device family.
Contact Extreme Networks or your authorized reseller with your serial numbers and purchase order. Entitlement is activated once covered assets are registered to the support contract; terms such as service region and duration are confirmed at registration.
NBD AHR covers shipment of a replacement unit; on-site installation may require customer staff or a separate professional services engagement. Check your contract for available add-on services or escalate to sales for integrated field support options.
Where next-business-day delivery is not available, Extreme Networks will route the fastest feasible replacement option for your location. Contact support to review alternate SLAs, regional logistics, or expedited shipping solutions.

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