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Create Free Business Account| Mpn | 97504-30135 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR-30135 |
| Product Supported | Extreme Networks hardware covered under the service |
| Covered Period | Contact Extreme Networks for term |
| Provided Support | Next Business Day Advanced Hardware Replacement |
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NBD AHR provides vendor-managed advanced hardware replacement with next business day dispatch of replacement parts once Extreme validates the hardware failure and processes the service request.
Open a support case with Extreme Networks referencing MPN 97504-30135; Extreme will validate the failure and coordinate replacement dispatch under the NBD AHR program. A5 IT can assist with procurement and case escalation.
This offering focuses on advanced hardware replacement (parts dispatch). On-site technician services are separate and must be ordered if required.
Yes. NBD AHR removes the need for a full on-site spares inventory by delivering replacement hardware to your site, but for immediate hot-swap needs you may still want a minimal local spare set.

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