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Create Free Business Account| Mpn | 97504-17401 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR 17401 |
| Product Supported | Extreme Networks hardware covered under the service |
| Covered Period | Contact Extreme Networks for term |
| Provided Support | Next Business Day Advanced Hardware Replacement |
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NBD AHR focuses on replacement hardware dispatch. Diagnostics and validation are performed through Extreme Networks support to confirm eligibility before dispatch; on-site technician visits are not included unless separately contracted.
Replacement hardware is dispatched under Next Business Day terms after Extreme validates the failure and processes the service request. Regional logistics and cut-off times may affect delivery—confirm with Extreme or A5 IT for site-specific timelines.
Yes. Contracts can be applied to eligible devices; coordinate quantities and coverage specifics with Extreme Networks or work with A5 IT to scope a multi-device procurement.
Regional availability and service levels vary. Contact Extreme Networks or A5 IT to verify NBD AHR 17401 coverage in your locations and to discuss any export or logistics restrictions.

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