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Create Free Business Account| Mpn | 97504-16701 |
| Vendor | Extreme Networks |
| Category | software-services/support-warranties |
| Product Name | EW RESPONSEPLS NBD AHR-16701 |
| Product Supported | Registered Extreme Networks hardware |
| Covered Period | Contact Extreme Networks for covered period |
| Provided Support | Next Business Day Advanced Hardware Replacement |
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Availability of next-business-day replacement depends on regional logistics, local carriers and product family. Contact Extreme Networks or your reseller to confirm NBD availability for specific delivery locations and device types.
NBD AHR covers shipment of replacement hardware. On-site installation is typically a separate professional services engagement; discuss combined offerings with Extreme Networks or an authorized partner to receive an integrated quote.
Once a replacement is authorized, Extreme Networks provides case tracking and shipment status through its support portal. Maintain your case reference number for updates and audit records.
Prepare the device serial number, system logs if available, case description and purchase/entitlement details. These accelerate diagnosis and replacement authorization under MPN 97504-16701.

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