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Create Free Business Account| Product Supported | EW ResponsePLS 4HR AHR X465-24XE-B3 |
| Support Hours | Contact for coverage hours |
| Covered Period | Contact Extreme Networks for term options |
| Provided Support | 4-hour on-site response; Advanced Hardware Replacement |
| Service Location | On‑site (customer location) |
| Service Description | Manufacturer on‑site response and hardware replacement |
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ResponsePLS 4HR provides a manufacturer‑backed on‑site response within four hours of an authorized support request and coordinates Advanced Hardware Replacement for covered X465‑24XE‑B3 components.
This service is mapped to the X465‑24XE‑B3 product identifier as indicated by the MPN 97507‑X465‑24XE‑B3. Confirm eligible serial numbers with Extreme Networks before purchase.
Contact your Extreme Networks account representative or authorized reseller to quote term lengths, coverage hours, and to attach the service to the device serial numbers.
ResponsePLS 4HR AHR focuses on on‑site response and Advanced Hardware Replacement. For software troubleshooting or configuration assistance, combine this with an appropriate support contract tier from Extreme Networks.

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