Extreme Networks EW RESPONSEPLS 4HR AHR 97507-H35395

Keep critical network gear operational during incidents with a 4 hr response SLA and Advanced Hardware Replacement (AHR). ResponsePLS 4HR AHR (MPN 97507-H35395) provides prioritized incident intake and hardware replacement logistics so your operations team focuses on recovery and configuration, not parts sourcing. Delivery and dispatch are coordinated through Extreme’s support fabric to limit exposure to prolonged outages and expedite MTTR. This offering is intended for environments where fixed recovery windows and rapid hardware turnarounds justify a premium support commitment. Contract term, coverage details and on-site eligibility vary by device class and geography; coordinate with Extreme or your A5 IT account manager to align coverage to your inventory and compliance requirements. Documentation, RMA tracking, and escalation pathways are included to preserve enterprise auditability and change-management discipline.