
| Pricing Type | Fixed term service |
| Product Supported | VMware environments |
| Bundle Support | Support and Subscription Basic |
| Covered Period | 1 Year |
| Provided Support | Phone Support |
| Service Characteristic | Electronic service delivery |
| Service Type | Technical Support |
| Remote Onsite | Remote |
| Duration Hours | 0 hours |
| Service Duration | 1 Year |
| Service Description | 12 x 5 x 1 Business Day support with phone assistance and electronic delivery |
| Compatibility | VMware software and subscription environments |
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This service includes technical support with phone-based assistance.
The service term is 1 year.
Coverage is 12 x 5 x 1 business day.
It is delivered electronically.
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