
| Pricing Type | One-time service |
| Product Supported | Imperva SecureSphere X4500 |
| Bundle Support | Hardware service coverage |
| Covered Period | Service term not specified |
| Provided Support | Onsite support |
| Service Characteristic | Next-business-day response |
| Service Type | Onsite support |
| Remote Onsite | Onsite |
| Duration Hours | 24 hours |
| Service Duration | Next business day |
| Service Location | Customer site |
| Service Description | Field service coverage for covered Imperva SecureSphere X4500 hardware requiring onsite response |
| Certification Vendor | Imperva |
| Compatibility | Imperva SecureSphere X4500 appliance |
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It covers next-business-day onsite support for the Imperva SecureSphere X4500 hardware when field service is required.
Yes. It is aligned to the Imperva SecureSphere X4500 appliance used in enterprise security environments.
Onsite support helps reduce downtime when hardware issues affect security operations and remote troubleshooting is not sufficient.
It is suited for datacenter and enterprise environments that depend on appliance availability and predictable support response.
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