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Create Free Business Account| Product Supported | EW NBD AHR IPE-40AX-V2 (Extreme Networks) |
| Covered Period | Contact Sales |
| Support Channel | Vendor replacement logistics via Extreme Networks |
| Provided Support | Advanced Hardware Replacement (Next Business Day) |
| Service Characteristic | Vendor-managed RMA and dispatch |
| Service Location | Regional depot / replacement logistics |
| Service Description | Next Business Day vendor replacement coordination and dispatch for covered hardware |
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This service provides vendor-managed RMA intake, eligibility verification, and coordination to dispatch replacement units on a next-business-day basis where the service is available. It focuses on hardware replacement rather than software troubleshooting.
NBD AHR covers vendor replacement dispatch; on-site installation services may not be included and should be confirmed with your Extreme Networks sales contact as part of the contract terms.
Confirm eligible SKUs, parts coverage, and regional delivery terms with your Extreme Networks representative prior to purchase. Regional logistics and delivery windows can vary by territory.
If you require vendor accountability, verified parts, and coordinated replacement logistics, NBD AHR is preferable. For cost-sensitive scenarios where vendor-managed timelines are not required, third-party options may be considered.

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