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Create Free Business Account| Product Supported | Extreme Networks hardware platforms (refer to vendor) |
| Provided Support | Advanced Hardware Replacement |
| Service Characteristic | Vendor-delivered replacement and logistics coordination |
| Service Type | Advanced hardware replacement and vendor-managed logistics |
| Remote Onsite | On-site and remote coordination |
| Service Duration | Contact vendor for term options |
| Service Location | Global — contact vendor for country coverage |
| Service Description | Next-business-day replacement and RMA coordination for eligible Extreme Networks hardware |
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Next-business-day indicates vendor-initiated replacement delivery and logistics targeting the first business day after fault verification and acceptance. Exact timing depends on geographic availability and confirmation from Extreme Networks.
Eligibility is determined by Extreme Networks. Use the MPN 97004-H34209 as a reference when engaging your Extreme account team to confirm which hardware models and serial numbers are covered.
Contact your Extreme Networks representative or authorized reseller with purchase proof and asset serial numbers. The vendor will register coverage and provide RMA and dispatch instructions.
On-site delivery and replacement are provided where supported under the service; confirm on-site installation scope and any prerequisites with Extreme Networks prior to purchase.
Extreme Networks · PREM-ONSITECONSULT-10
Extreme Networks · PREM-ONSITECONSULT-1
Extreme Networks · PREM-REMOTECONSULT-1
Extreme Networks · 97004-5320-24T-24S-4XE-XT
Save 25%Extreme Networks · 95504-5320-24T-24S-4XE-XT
