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Create Free Business Account| Brand Name | Extreme Networks |
| Manufacturer | Extreme Networks, Inc |
| Product Type | Service |
| Manufacturer Part Number | 97004-AH-SR-2224P-UK |
| Service Name | ExtremeWorks Advanced - Extended Service |
| Provided Support | Parts Replacement |
| Service Duration | 1 Year |
| Service Location | Service Depot |
| Service Main Type | Exchange |
| Service Response Time | Next Business Day - Advance Parts Replacement |
| Service Characteristic | Parts |
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Yes. The service is defined as Next Business Day advance parts replacement and follows the same ExtremeWorks Advanced - Extended Service response model, adjusted for regional logistics under the AH-SR-2224P-UK SKU.
No. Coverage is focused on parts replacement via depot exchange. On-site installation labor is not included and should be provided by your internal teams or contracted separately.
Open a support case with Extreme Networks. The manufacturer validates the failure and initiates an advance parts shipment under the depot exchange procedure defined in the contract.
Extensions and renewals are available through Extreme Networks sales. Contact your account representative to negotiate multi-year coverage or align renewal dates with your asset lifecycle.
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