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Create Free Business Account| Brand Name | Extreme Networks |
| Manufacturer | Extreme Networks, Inc |
| Product Type | Service |
| Manufacturer Part Number | 97004-AH-SR-2224P-EU |
| Service Name | ExtremeWorks Advanced - Extended Service |
| Provided Support | Parts Replacement |
| Service Duration | 1 Year |
| Service Location | Service Depot |
| Service Main Type | Exchange |
| Service Response Time | Next Business Day - Advance Parts Replacement |
| Service Characteristic | Parts |
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The contract provides parts replacement coverage through ExtremeWorks Advanced - Extended Service. It delivers next-business-day advance parts replacement using a depot exchange process; on-site labor is not included.
Response is defined as Next Business Day advance parts replacement. Replacement parts are dispatched under the advance-parts model via the manufacturer's depot exchange workflow.
Customers open a support case with Extreme Networks; the manufacturer validates the failure and issues an advance parts shipment per the service terms, using the depot exchange logistics in the contract.
Service agreements are tied to the contract terms and manufacturer part number; transferability depends on Extreme Networks' policies and should be confirmed with your sales or support representative.
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