EW NBD AHR Check Point Nokia Enterprise Access

Protect production network continuity during business hours with a one-year Check Point Nokia Enterprise Access service. Designed for enterprises operating with Nokia-connected infrastructure, this offering provides 8 x 5 phone and electronic technical support to accelerate diagnosis and escalate faults to vendor engineering when needed. Response during core business hours focuses on actionable troubleshooting, configuration guidance and reproducible fixes that integrate into your change control process. This subscription is aimed at IT teams that require predictable, auditable support for operational devices rather than 24 x 7 coverage. The service includes phone-based case intake and electronic tracking so incidents are recorded, triaged and progressed with traceable updates. For organizations that prefer vendor-managed escalation paths and a single point of contact for Nokia-related issues on Check Point-managed environments, this plan reduces mean time to resolution and preserves SLA commitments to stakeholders.