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Create Free Business Account| Manufacturer | Ipswitch, Inc |
| Product Supported | MOVEit |
| Manufacturer Website | http://www.ipswitch.com |
| Manufacturer Part Number | MC-5DCC-0900 / 97004-AP510C-FCC |
| Provided Support | Phone Support |
| Service Characteristic | Reinstatement-focused |
| Service Type | Technical |
| Remote Onsite | Remote (Phone, Electronic) |
| Provided Support | Phone Support |
| Service Duration | 1 Year |
| Service Description | MOVEit Support Standard - Reinstatement |
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10 x 5 coverage provides support during business days and hours—ten hours per day, five days per week—via the plan's phone and electronic channels.
No. This plan delivers remote support via phone and electronic channels. On-site assistance would require a different service offering.
Yes. This SKU is designated for reinstatement scenarios and includes vendor procedures focused on restoring MOVEit operations quickly.
Support is provided by Ipswitch, Inc technical teams (manufacturer) and delivered through the vendor’s phone and electronic support channels.
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