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Create Free Business Account| Product Supported | Extreme Networks hardware covered under MonitorPlus programs |
| Provided Support | Advanced Hardware Replacement |
| Service Type | Extended Warranty (MonitorPlus NBD AHR) |
| Remote Onsite | Onsite response (Next Business Day) |
| Service Duration | Contact vendor for term |
| Service Description | Next-Business-Day Advanced Hardware Replacement for eligible Extreme Networks devices under MPN 97404-H34936 |
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Contact Extreme Networks sales or an authorized reseller with your device models and serial numbers. They will confirm eligibility and provide the formal service order referencing MPN 97404-H34936.
Response times and onsite availability vary by region. Confirm regional SLA and response availability with Extreme Networks for the sites you plan to cover.
Yes. Onsite labor and installation services are typically procured as separate line items. Coordinate with Extreme Networks or your reseller to bundle services that include installation or remote hands.
Provide the failed device serial number, failure symptom, and any troubleshooting logs requested by Extreme Networks support. The vendor will advise the replacement workflow and required evidence.

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