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Create Free Business Account| Pricing Type | Contact vendor for pricing |
| Product Supported | Extreme Networks hardware under EW MONITORPLS service |
| Support Hours | Business hours (region dependent) |
| Covered Period | Confirm term with Extreme Networks or reseller |
| Provided Support | Next Business Day Advanced Hardware Replacement (NBD AHR) |
| Service Location | On-site replacement where logistics permit |
| Service Description | Next-business-day shipment of replacement hardware units for eligible devices |
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Where regional logistics and eligibility permit, H34894 provides next-business-day shipment of replacement units. Exact dispatch timing depends on eligibility, time of failure report, and regional cutoffs; verify specifics with Extreme Networks.
H34894 covers advanced hardware replacement and shipment. On-site installation or configuration services are not guaranteed by this SKU and should be arranged separately if required.
Adding this SKU to an active support contract depends on contract terms and device eligibility. Contact Extreme Networks or your authorized reseller to discuss amendments and effective dates.
Open a support case with Extreme Networks citing your contract details and the SKU. Support will validate eligibility and initiate replacement logistics per the agreed terms.
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