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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | Extreme Networks hardware supported under MonitorPLS coverage |
| Support Hours | Business hours (Next Business Day replacement) |
| Covered Period | 12 Months |
| Provided Support | Next Business Day Advanced Hardware Replacement |
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NBD AHR provides next‑business‑day advanced hardware replacement for supported Extreme Networks devices under MonitorPLS coverage, including vendor‑managed parts dispatch and RMA handling.
Open a case through Extreme Networks support portal or your assigned account team; MonitorPLS escalates eligible cases and initiates parts dispatch per the NBD AHR process.
This SKU covers hardware replacement logistics and parts dispatch. On‑site labor policies vary by device and region; validate labor inclusion with your sales representative.
By shifting parts inventory and replacement logistics to the vendor, the SKU reduces capital tied in spares and shortens repair windows, making availability more predictable and reducing operational overhead.

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