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Create Free Business Account| Product Supported | Eligible Extreme Networks hardware (confirm with sales) |
| Covered Period | Contact sales |
| Provided Support | Vendor replacement and troubleshooting coordination |
| Service Type | Monitoring and advanced hardware replacement |
| Remote Onsite | Remote and on-site delivery options |
| Duration Hours | Variable |
| Service Duration | Term-based (contact sales for options) |
| Service Location | Global (region-dependent delivery service) |
| Service Description | Contracted NBD advanced replacement and monitoring support for eligible Extreme hardware |
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NBD AHR indicates a contractual approach that accelerates hardware replacement through prioritized logistics and advanced swap procedures to reduce repair time and restore service.
Eligibility depends on device model and serial number. Contact Extreme Networks sales with asset details to confirm coverage for specific hardware.
Open a support ticket with your contract identifier and affected serial number. The vendor will validate the asset and initiate remote diagnostics followed by replacement logistics if required.
On-site dispatch is available where the service terms and regional delivery options include it; confirm on-site availability during procurement.
Extreme Networks · PREM-ONSITECONSULT-10
Extreme Networks · PREM-ONSITECONSULT-1
Extreme Networks · PREM-REMOTECONSULT-1
Extreme Networks · 97004-5320-24T-24S-4XE-XT
Save 25%Extreme Networks · 95504-5320-24T-24S-4XE-XT
