Keep productivity high and service costs predictable by extending Lexmark on-site maintenance for four years. This plan upgrades base warranty to on-site service, delivering parts-and-labor repairs at your location and access to Lexmark technical support via 12 x 5 phone coverage. On-site dispatch targets next-business-day response where local service is available (typically within 60 km of major centers). The contract reduces logistics and replacement downtime by restoring devices on-site, and allows procurement teams to standardize SLAs across fleet deployments. Purchase anytime during the base warranty period to convert coverage to on-site repair and lock in consistent service rates and predictable repair workflows.