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Create Free Business Account| Pricing Type | Support entitlement |
| Product Supported | Extreme Networks 5420F-16W-32P-4XE |
| Support Hours | 24 x 7 |
| Covered Period | 4 hours |
| Support Channel | Vendor support |
| Provided Support | Advanced hardware replacement |
| Service Characteristic | Time-bound replacement commitment |
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It refers to 4-hour advanced hardware replacement, meaning replacement hardware is provided within the defined service window after a covered failure.
This entitlement is for the Extreme Networks 5420F-16W-32P-4XE.
No. This is a support and warranty entitlement focused on hardware replacement coverage.
It shortens recovery time and gives infrastructure teams a more predictable response model for critical switching hardware.

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