Extreme Networks 97407-17103 Monitor Plus 4-Hour AHR Service

Keep a covered AHR-17103 hardware platform on an Extreme Networks Monitor Plus support entitlement with a 4-hour advanced hardware replacement characteristic. This service SKU applies to the supported hardware platform rather than adding a physical network device, port, module, or accessory. Its purpose is to establish the named service level for hardware that requires an advanced replacement path. Advanced hardware replacement is distinct from a conventional repair-return process because it identifies replacement hardware as the service action. The 4-hour characteristic is the defining response level named for this entitlement. That makes the service relevant where replacement timing is an operational consideration for the covered platform and where the installed hardware must remain aligned to the applicable support level. Extreme Networks 97407-17103 combines the Monitor Plus tier, 4-hour service characteristic, and AHR-17103 product association in one support entitlement. Match the service to the covered hardware designation before applying it to an installed environment. The entitlement does not represent the covered hardware itself; it represents support coverage associated with that hardware. This distinction matters when maintaining service records for deployed equipment, since the service level and the physical platform are separate items with different functions.