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Create Free Business Account| Product Supported | EW MonitorPLS 4HR AHR-16172 |
| Covered Period | 4‑hour response SLA — Advanced Hardware Replacement |
| Provided Support | Monitoring and 4‑hour on‑site response (AHR) |
Business account holders get access to exclusive pricing, volume discounts, and dedicated support. Create a free account to get started.
4HR denotes a 4‑hour on‑site response commitment under the SLA for covered incidents.
AHR provides expedited replacement of failed hardware components or units as part of the support engagement.
Coverage applies to devices defined in your Extreme Networks support agreement; confirm asset scope during purchase to ensure required switches and appliances are included.
By combining vendor monitoring, a guaranteed 4‑hour response and AHR logistics, the SKU reduces coordination delays, shortens RMA cycles and returns sites to service faster than basic break‑fix support.

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