Extreme Networks 97304-9920-16C Education NBD Parts Support

Maintain hardware replacement coverage for an eligible 9920-16C platform with an education-priced Extreme Networks next-business-day, parts-only service entitlement. This service option identifies the covered platform directly and applies a parts-only service characteristic, helping organizations select support aligned with a defined hardware replacement requirement. Next-business-day service is the defining response characteristic of this option. The parts-only designation narrows the service scope to replacement hardware parts for the supported platform rather than describing a broader bundle of software, installation, or professional services. Education pricing identifies this entitlement for qualifying educational environments. Order 97304-9920-16C when the installed platform is the 9920-16C and the required service level is education next-business-day parts coverage. The service is differentiated within the available support choices by its education pricing type, next-business-day characteristic, and parts-only scope. These details matter when matching the entitlement to the hardware platform and required replacement coverage level.