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Create Free Business Account| Mpn | 97304-17310 |
| Vendor | Extreme Networks |
| Category | software-services / professional-services |
| Product Name | EW NBD AHR RMA Only 17310 |
| Covered Period | Aligned to service duration |
| Provided Support | RMA processing and replacement dispatch |
| Service Type | Advanced Hardware Replacement (AHR) — RMA-only |
| Remote Onsite | Return-to-Depot (RMA) |
| Duration Hours | 0 hours (RMA-only service) |
| Service Duration | 1 Year |
| Service Location | Global (where available) |
| Service Description | Next-business-day OEM-managed RMA; no on-site labor |
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RMA-only indicates the service covers return logistics and replacement hardware dispatch managed by the OEM. On-site technician labor and field swap services are excluded.
Eligibility is determined by device model and geographic availability. Confirm device serial and location with Extreme Networks support to verify NBD dispatch eligibility.
File a ticket with Extreme Networks support referencing MPN 97304-17310 and the device serial. The OEM provides RMA numbers, tracking updates, and replacement dispatch information.
Yes. This plan is optimized for sites with trained staff who can receive, stage, and install replacement units delivered via OEM RMA shipments.

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