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Create Free Business Account| Pricing Type | Service contract |
| Product Supported | 5120-24XT-4Y-AC-F |
| Bundle Support | Advanced hardware replacement |
| Covered Period | 4 hours |
| Provided Support | RMA support |
| Service Characteristic | Rapid response replacement |
| Service Type | Advanced hardware replacement RMA support |
| Remote Onsite | Onsite |
| Duration Hours | 4 hours |
| Service Duration | 4 hours |
| Service Location | Onsite |
| Service Description | Rapid replacement service for covered hardware failures |
| Certification Vendor | Extreme Networks |
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It provides four-hour advanced hardware replacement RMA support for the covered 5120-24XT-4Y-AC-F product.
The main difference is speed. This service is structured around a four-hour replacement window rather than a slower return process.
For critical switching, a shorter replacement window can significantly reduce outage duration and operational impact.
It is a strong fit for teams supporting uptime-sensitive network infrastructure where rapid hardware recovery is a priority.

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