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Create Free Business Account| Pricing Type | Subscription |
| Product Supported | Extreme Networks hardware |
| Bundle Support | Advanced hardware replacement and RMA |
| Covered Period | Varies by purchased term |
| Provided Support | Replacement support |
| Service Characteristic | Four-hour response target |
| Service Type | Four-hour advanced hardware replacement and RMA |
| Remote Onsite | Onsite |
| Duration Hours | 4 hours |
| Service Duration | Service term varies by entitlement |
| Service Location | Customer site |
| Product Supported | Extreme Networks hardware covered by the entitlement |
| Service Description | Provides four-hour replacement handling and return authorization support for eligible Extreme Networks hardware |
| Certification Vendor | Extreme Networks |
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It provides four-hour advanced hardware replacement and return authorization support for eligible Extreme Networks hardware under the purchased entitlement.
This is a professional services support entitlement, not a physical hardware item.
Four-hour coverage is suited to environments where faster hardware recovery helps reduce business disruption and protect service continuity.
It supports Extreme Networks hardware that is covered by the specific service agreement.

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