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Create Free Business Account| Pricing Type | Subscription |
| Covered Period | 3 Year |
| Provided Support | Phone Support |
| Service Type | Technical Support and Subscription Production |
| Remote Onsite | Phone & Electronic |
| Duration Hours | null hours |
| Service Duration | 3 Year |
| Service Location | Global / Remote |
| Product Supported | VMware production products (per entitlement) |
| Service Description | 3‑year, 24x7x30‑minute response, phone support, electronic delivery |
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It includes technical phone support, electronic subscription delivery for updates, and a 24x7x30‑minute response objective for qualifying production incidents under the specified 3‑year term.
The offering carries a 30‑minute response objective for qualifying incidents reported under the 24x7 coverage window; detailed response and severity definitions are in the support contract.
Provide your contract details or reference MPN VC56‑ADVAD‑3P‑SSS‑A to VMware or your reseller; entitlements are validated against purchase records and serial/license associations.
This SKU specifies phone and electronic support; on‑site engagements may be arranged separately or as an addendum depending on the customer’s needs and regional options.

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